The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast buffet offered a wonderful variety of dishes, making each morning a good culinary experience.” view full review
Ample Parking Space
“The free parking in the basement was incredibly convenient, allowing for hassle-free access to the hotel during our stay.” view full review
Spacious Living!
“The two-bedroom apartment was generously sized, providing plenty of room for our family to relax comfortably.” view full review
Well-Equipped Kitchen
“The kitchen facilities were excellent, allowing us the freedom to prepare our own meals whenever we wanted.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Table tennis
Sports trainer
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Stores/Commercial services
Dining
In-room breakfast
Restaurant
Dinner
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Children's pool
Children's play area
Kids club
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Omar Bin Al Khattab Street,
Dubai,
United Arab Emirates,
Dubai
Map view
street view
Omar Bin Al Khattab Street,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Museums
Dubai Museum
1.3
mi
Al Maktoum Road Intersection of D89 and Umm Hurrair Rd
Deira Clock Tower
3000 ft
Southern side of Dubai Creek
Bur Dubai Abra Dock
1.1
mi
Dubai - United Arab Emirates
Al Fahidi Historical Neighbourhood
2.1
mi
2nd Za'abeel Road
Shiva and Krishna temple
1.3
mi
Gallery
Majlis Gallery
1.1
mi
Gallery
Al-Serkal Cultural Foundation
1.1
mi
Market
Meena Bazaar
1.4
mi
Gallery
XVA Gallery
1.9
mi
Museums
Saruq Al Hadid Archaeology Museum
1.3
mi
Shopping Area
Twin Towers Shopping Mall
2800 ft
Aquarium
Dubai Aquarium & Underwater Zoo
3100 ft
Dubai - United Arab Emirates
Sheikh Saeed al-Maktoum's House
1.7
mi
Shopping Area
Abraj Shopping Centre
3300 ft
Public Building
Dubai Municipality
2100 ft
Entrance of the Dubai Creek
The Dubai Heritage Village
1.6
mi
Marina
Al Seef
1.4
mi
Museums
Women's Museum
1.1
mi
Public Building
Dubai Municipality Museum
1.2
mi
Mosque
Grand Bur Dubai Masjid
1.3
mi
Al Ahmadiya St
Al Ahmadiya School
1.3
mi
Square
Al Seef Village
4200 ft
Museums
Museum of Illusions
1.9
mi
off Ali Bin Abi Talib St
Hindi Lane
1.3
mi
Museums
Coffee Museum
2.1
mi
Al Bastakiya
Philately Museum
4900 ft
Nearby
Mall
Al Ghurair Center
1200 ft
Omar Bin Al Khattab Rd Deira
Swissotel Spa and Sports
200 ft
Mall
Deira
1100 ft
M04
Hummer Desert Safari Dubai
1800 ft
Restaurants
The Choco Monarch
1100 ft
Al Rigga Road 2nd Level
Spring Bamboo Chinese Restaurant
900 ft
Al Rigga Al Rigga Rd 2c Street
Gerard Patisserie
1300 ft
Al Muraqqabat Ground Floor
Atisuto Japanese Restaurant
1300 ft
Al-Ghurair Center
New Seasons
700 ft
Port Saeed Ground Floor Al Maktoum Rd
Yakitake
1400 ft
Al Ghurair Center
Il Forno
1400 ft
AL Ghurair Centre
Chilis
1700 ft
Shop # G17
Focus Bar
1600 ft
Al Maktoum Road Ground Floor
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great location
Family-friendly
Incident with promotion rate
Limited breakfast options
8.2/10
Great
Rooms
8.3
Location
9.1
Service
8.4
Dining
7.8
Guest reviews
8.2/10
based on 12 reviews
8.2
8.2/10 based on 3307 reviews
Tyler
United States of America,
April
2024
8.6/10
My stay at the hotel was fantastic! The rooms were beautiful, spacious, and clean, making for a great experience. The noise from the lift was a bit of a downside, but overall, it was a comfortable stay. The service was exceptional, especially from Mr Khalil and Aadil, who went above and beyond to assist me when I had a booking issue. The location was brilliant, close to public transport and shopping options, although the poor signal strength was a minor inconvenience. The dining was very good, with a variety of tasty dishes available. The hotel's facilities were top-notch, offering everything I needed for a pleasant stay.
Rooms
8.0
The rooms were beautiful, spacious, and clean, providing a huge and nice environment for relaxation.
Service
9.0
The staff was incredibly helpful and humble, offering outstanding service that made my stay exceptional.
Location
9.0
The hotel's location was excellent, being close to the metro, Ghurair Mall, and various dining and shopping options, which was very convenient.
Dining
8.0
The dining experience was very good with a wide range of delicious food options.
Facilities
The hotel's facilities were impressive and catered to all my needs during the stay.
Ronald
United Kingdom,
April
2024
8.2/10
The hotel had very clean rooms, a pretty balcony with a pleasant view, and was huge, which was awesome for my family's needs. The service was exceptional, although there was an issue with the rate offered during a promotion. The location was perfect, overlooking the busy streets of Dubai. The dining experience was nice with a variety of non-veg and egg options. Overall, a great stay with a few minor drawbacks.
Rooms
9.0
The room was awesome, just as we needed and really loved it.
Service
8.0
The service was exceptional, but there was an incident with the rate offered during a promotion.
Location
9.0
The location was perfect with a balcony overlooking the busy streets of Dubai.
Dining
7.0
The dining was nice with lots of choice if you are non-veg or eat eggs.
Facilities
8.0
The hotel facilities were great, offering all necessary services.
Great location
Incident with promotion rate
Gordon
United Kingdom,
February
2024
8.8/10
I had a wonderful stay at this hotel! The rooms were huge, equipped with everything you need and very nice, large, fresh, and clean. The service provided was incredibly courteous and helpful, especially Mr Anas at reception. The location is excellent, close to the mall and with easy parking. The dining experience was awesome with a delicious variety of food. Overall, a great choice for your stay!
Rooms
9.0
The rooms are so spacious and well-equipped.
Service
8.0
The service provided was very helpful and attentive.
Location
9.0
The hotel's location is perfect for shopping and family fun.
Dining
9.0
The dining experience was awesome with a delicious variety of food.
Facilities
9.0
The facilities provided were top-notch.
Allan
United States of America,
February
2024
9.0/10
My stay at the hotel was delightful! The rooms were really big, spacious, and very clean. Although there was a minor issue with cigarettes in one of the bedrooms, the staff handled it promptly. The hotel offers 5-star service and there are good food options in the neighborhood.
Rooms
9.0
The rooms are very clean, extremely spacious, and well-maintained.
Service
9.0
I was so satisfied with the service during my last 2 years of visits to Dubai. Mr Anas at reception was exceptionally welcoming, courteous, and helpful.
Location
10.0
The location is perfect for shopping and families. Being part of a mall with Al Ghurair Centre on the grounds makes it convenient for everyone. The hotel staff, especially Mr Khalil and Aadil, went above and beyond to help me with a booking issue, saving me a significant amount of money.
Dining
8.0
The dining experience was very good with lots of varieties. The location of the dining area next to the lobby on the same floor was convenient.
Facilities
9.0
The hotel offers a wide range of facilities and services that enhance the overall experience, including room service, car hire, laundry, and more.
Henry
United Kingdom,
January
2024
8.4/10
This hotel was a fantastic choice for my stay. The rooms were spacious and met all my family's needs, although it did get hot when the power was disconnected after removing the key. The service was exceptional with friendly and helpful staff. The location was perfect, conveniently close to the Metro, Ghurair Mall, and various dining options. The dining experience offered delicious dishes, although a greater variety of cooked eggs would have been nice.
Rooms
8.0
The rooms are big, filled with natural sunlight, and very accommodating for families.
Service
9.0
The staff went above and beyond, always smiling and eager to assist with anything we needed.
Location
9.0
The hotel's location is ideal, within walking distance to a variety of shops, restaurants, and entertainment options.
Dining
8.0
The dining experience offered a varied assortment of delicious dishes, although a better variety of cooked eggs would have been appreciated.
Facilities
8.0
The hotel boasts a range of facilities that enhance the overall experience of guests.
Great location
Limited breakfast options
Joanna
United Kingdom,
December
2023
8.6/10
The hotel offers spacious and clean rooms with helpful service but lacks an oven in the one-bedroom apartment. It is conveniently located in the middle of old Dubai, close to everything and connected to Ghurair Mall. The dining experience was exceptional, although there could have been a better variety of cooked eggs. Overall, a great value for money stay.
Rooms
8.0
The rooms were clean, really spacious, and very helpful.
Service
9.0
The service was extremely cordial, friendly, and helpful, making for an enjoyable stay.
Location
9.0
The hotel is in a very good location close to Metro, connected to Ghurair Mall, and within walking distance of various amenities.
Dining
8.0
The dining experience was huge and really nice, although it could have offered a better variety of cooked eggs.
Facilities
9.0
The facilities were exceptional, offering a great value for the stay.
Leroy
United States of America,
October
2023
8.0/10
The hotel offers spacious rooms with a pretty balcony and a pleasant view, although some facilities seem to have lost their 5-star shine, possibly due to cost-cutting measures. The room was clean, and I appreciated the guarantee sticker on the door. The service at this hotel is exceptional, with extremely cooperative and caring staff who were always smiling and attentive to my needs. The location is perfect for shopping, especially with the Al Ghurair Centre nearby, where families can enjoy a variety of activities all under one roof. However, the dining experience, while offering delicious dishes, lacked certain menu items, like pancakes. Overall, a good experience with friendly staff and convenient location.
Rooms
8.0
The room was nice and clean with a guarantee sticker on the door; very spacious.
Service
9.0
The service here is an absolute asset to this hotel; staff were very cooperative and caring.
Location
9.0
The hotel is located inside a shopping mall, perfect for families with children, and the staff, especially Mr Khalil and Aadil, were extremely helpful in resolving booking issues.
Dining
7.0
The dining experience was packed with delicious dishes, but lacked breakfast options like pancakes.
Facilities
7.0
The hotel facilities were good, although some areas have lost their 5-star quality.
Spacious Rooms
Cost Cutting
Dick
United States of America,
September
2023
7.8/10
Staying at Al-Ghurair Apartment was a large and comfortable experience. The rooms were very clean, but a cigarette smell in one of the bedrooms was a bit off-putting.
Rooms
8.0
The rooms were spacious and very clean, particularly the couch.
Service
7.0
The service was good overall, especially the kind and helpful waiters in the restaurant. However, the staff could have been more attentive and closer to the guests' needs.
Location
9.0
The location was perfect for shopping, with the Al Ghurair centre within reach. Close by to the airport and with various amenities nearby, it offered convenience.
Dining
7.0
The dining experience was generally good, although a bit crowded at times which affected cleanliness standards.
Facilities
8.0
The hotel provided a variety of facilities, covering the essential needs of guests.
Tony
United Kingdom,
August
2023
7.8/10
My stay at the hotel was quite pleasant. The rooms were nice and comfortable, and having easy access to the mall was a plus. However, it would have been better if soap for the washing machine and dishwasher was provided. The location was convenient with many restaurants nearby, although it was a bit far from downtown.
Rooms
8.0
The rooms were comfortable and equipped with a kitchen and washing machine.
Service
9.0
The hotel staff were extremely helpful and polite, but they didn't explain which parking to use for hotel access.
Location
7.0
The hotel is conveniently located near a big mall, restaurants, and medical centers. However, it's a little far from downtown.
Dining
7.0
The dining experience was generally good with attentive staff, but could be more improved.
Facilities
8.0
The hotel offers useful services like room service, car hire, and laundry.
convenient location
far from downtown
Patricia
United States of America,
July
2023
8.4/10
My stay at the hotel was overall pleasant. The rooms were nice and comfortable, but there was a strange smell of cigarettes lingering that was a bit off-putting. The restaurant had excellent dishes, but the night timing was too short for my liking; it would have been better if it stayed open until at least midnight.
Rooms
7.0
The rooms were nice and comfortable despite the strange smell of cigarettes.
Service
8.0
The staff was very helpful, and the hotel was clean with absolutely nothing to complain about. However, I found the service to be a bit non-courteous at times.
Location
9.0
The hotel's location was excellent, with many restaurants in the area and a big mall under my apartment. It was close to hospital centers, medical centers, and Dubai Airport.
Dining
9.0
The dining experience was very well spread with everything, catering to all types of guests. The staff were very helpful at the reception, housekeeping team, drivers, and waiters.
Facilities
9.0
The hotel offers a variety of facilities, from room service to car hire and laundry services, making the stay convenient and enjoyable.
clean
cigarette smell
Jesse
United States of America,
June
2023
8.4/10
What a gem! The hotel offers clean, comfy rooms with a kitchen equipped with everything you need, 5-star service, and great food options nearby. The location is ideal, being part of a lively mall in the heart of Dubai, near transportation. However, the dining could use more variety, though the nachos were a hit.
Rooms
9.0
The rooms are clean and spacious with modern fittings, offering 5-star service.
Service
8.0
From Anas at the reception to housekeeper Jhay, the service is professional and friendly.
Location
10.0
The hotel's location is excellent, part of a vibrant mall in the heart of Dubai, perfect for shopping and family fun, with helpful staff like Mr Khalil and Adil.
Dining
7.0
While there could be more variety, the dining options provide a lot to choose from, especially during peak moments.
Facilities
8.0
The hotel offers various amenities and services including room service, car hire, laundry, and more.
Timothy
United Kingdom,
June
2023
9.0/10
Wow, our stay in Dubai was absolutely stunning! The hotel was gorgeous and perfectly accommodated our large family. The staff was friendly and polite, always making our stay better every day. However, communication could have been improved, and the waiting time was a bit uncertain. The location was superb, attached to a mall with everything we needed close by. The dining experience was delicious and assorted, and the room service was exceptional. A truly convenient stay with a few minor hiccups!
Rooms
9.0
The rooms were stunning and gorgeous, perfect for our large family.
Service
8.0
The staff was friendly and polite, making our stay better every day.
Location
10.0
The location was brilliant, attached to a mall with everything we needed close by.
Dining
9.0
The dining experience was really delicious and assorted.
Facilities
9.0
The facilities were top-notch and truly convenient for our stay.
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